Delivery Information

Please make sure to provide your complete and correct address information. Α wrong street number, zip code, missing suite or apartment number may render your package undeliverable. We email an order confirmation with every order placed; please take a moment to check that all the information in that email is correct.

Payment for the Products and all applicable delivery charges is in advance.

We are currently sending you your parcels with the Hellenic Posts.

The exact costs are automatically calculated each time, according to the total weight and final destination when proceeding to checkout.

- EU, Delivery usually takes 2-6 working days.
This zone covers much of Europe.
– USA & Canada, Australia and other countries, Delivery usually takes 10-15 working days.

Please note: It takes 15 working days for your genuine Design4Paws Pet Accessories to be handmade.
The same stands for the ceramic bowls to be handmade.

Where specific delivery dates have been agreed, and where this delivery date cannot be met, the buyer will be notified and given the opportunity to agree a new delivery date or receive a full refund.

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