Return Policy

If for any reason you are unhappy with the item you have purchased from the website, you can return it to us in Athens in a saleable condition within 20 days of receipt and we will issue a refund or an exchange. Unless the item is faulty, you will be responsible for the cost of the return postage and any re-delivery charges for exchanges. If you exceed the 20 days you may be eligible for an exchange only.
Please contact us with your order number for a returns form which upon receipt should be filled in and returned to us along with the purchased item. If the return is due to a fault you may be required to provide photographic evidence before a return will be authorised.
Once you have a returns form all returns should be packaged securely, and sent to us using a recorded delivery service to the following address:

(Nathalie Koukouli)
28, Olympias str.
11253 Patisia

A full postage refund will be issued for items returned due to fault. Refunds will be processed within 15 working days.

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